QuickTick The Deployable Helpdesk v2.0 Download
DescriptionQuickTick is a full-featured online help-desk and ticket support system. It is powered by PHP and MySQL with a touch of jQuery to provide for a seamless and perfect experience.
Ticket Assigning to Unlimited Admins/Managers/Staff
Advanced “Forgot Password” feature
Numbers/Linked Replies to Messages
Greater control over templating in emails
Incorporation of SwiftMailer.com, SMTP , Sendmail, and Mail()
General Code optimization and general fixes
Easily install and update process!
NEW AS OF VERSION 2.0*
Assigning tickets to unlimited Administrators/Managers/Staff * Removed PHPMailer, Incorporated Swiftmailer * New “Forgot Password” Feature * Greater Control over Emails (Templates, Sendmail, SMTP , etc.) * Delete Users
Live ticket search and column sorting
Custom system messages, personalized through {tags}’s
User ranking system (Administrators, Managers, Staff and Users) with privileges
Assign staff to specific departments, only view tickets within that department
SMTP option powered with PHPMailer
jQuery/Ajax enhancements and dialogs
Fluid layout, fits all web browsers
Create unlimited tickets, departments, and edit on the fly
Admin and Client user registration
Create unlimited custom status’s and priorities
Attach file(s) using uploadify to tickets and replies and download securely
“Internal Notes” so only Administrators can see
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